Medicare and most major insurances are accepted.

Please allow 48-72 business hours for any prescriptions refills to be filled from your pharmacy.

 

Office Policies

New Patient Arrivals
New patients should arrive 20 minutes before a scheduled appointment time to complete paperwork. If paperwork has been downloaded from our website and completed beforehand, please arrive 10 minutes before the scheduled appointment time. Please bring your insurance card and a picture ID.

Arriving for your appointment
We are all aware that with Orlando traffic it is not always possible to arrive on time for an appointment. Please call ahead to inform us that you may be late. We will make an effort to see a patient who arrives a few minutes late. However, we may need to have you wait until you can be worked in. In some instances, it may be necessary to reschedule the appointment.

CoPay or Deductible
CoPay or deductible is due at the time of service.

Forms of Payment
Our office accepts cash, MasterCard, Visa, Discover, American Express and Debit cards. Personal checks are not accepted in the office.

Venipuncture
Blood draw is offered in the office as a convenience for our patients. There is a $20.00 fee for this service. You may instead choose to take an order to the lab authorized by your insurance company, and depending on the lab’s policy you may not be charged a fee.

Cell Phone Usage
As a courtesy to others, we ask that our patients refrain from using cell phones in the waiting area.

Insurance Information
It is the responsibility of the patient to notify the office of changes to or termination of insurance coverage.

Supplements
Unopened supplements may be returned for a full refund within 30 days of purchase. Opened supplements cannot be returned.